This Privacy Policy describes how Grid50 (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our website https://grid50.com (the “Site”) and the services offered on the Site.
1. About Us
Grid50 is based in London, UK.
Our contact details are:
Website: https://grid50.com
Email: [email protected]
2. Information We Collect
We collect information about you in the following ways:
- Information you give us: This includes information that you provide to us when you fill in our contact form, such as your name, email address, phone number, and the contents of your message.
- Information we collect automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This is collected using cookies and similar tracking technologies, including Google Analytics, Facebook Pixel, and Microsoft Clarity.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and provide you with information about our services.
- Improve and personalise your experience on our website.
- Understand how our website is used and to improve its performance.
- For marketing and promotional purposes, including serving you with relevant ads.
- To comply with our legal obligations.
4. Legal Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Consent: Where you have given us your consent to use your personal data for a specific purpose.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
- Cookies: These are small text files that are placed on your computer by websites that you visit.1 They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- Google Analytics: We use Google Analytics to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.c2om/dlpage/gaoptout.
- Facebook Pixel: We use the Facebook Pixel to measure, optimise and build audiences for advertising campaigns served on Facebook. It allows us to see how our users move between devices when accessing our website and Facebook, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising, by analysing which content a user has viewed and interacted with on our website. For more information about the Facebook Pixel, please see Facebook’s Privacy Policy: https://www.facebook.com/about/privacy/.
- Microsoft Clarity: We use Microsoft Clarity to better understand our users’ needs and to optimise this service and experience. Microsoft Clarity is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.), and this enables us to build and maintain our service with user feedback. Microsoft Clarity uses cookies and other technologies to collect data on our users’ behaviour and their devices.4 For further details, please see the Microsoft Clarity section of the Microsoft Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement.
6. Your Data Protection Rights
Under UK data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Grid50
London, UK